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Frequently Asked Questions

1. What is Reiki, and how does it work?

Reiki is a Japanese energy healing technique that works by channeling universal life force (“Ki”) through the practitioner’s hands to promote balance and wellbeing. Sessions involve gentle hands-on or near the body, aimed at relieving stress, calming the mind, and encouraging physical, emotional, and spiritual harmony.

2. Is Reiki recognised by the NHS and other professional bodies?

Yes. Reiki is recognised as a complementary therapy by the NHS. Olivia is registered with the Complementary & Natural Healthcare Council (CNHC) and a member of the Reiki Federation.

3. What types of Reiki sessions are being offered?

You can choose between in-person and distance (remote) Reiki sessions. In-person session can be booked at different locations in London (Covent Garden, Waterloo, Hackney). Distance sessions are online from anywhere worldwide.

4. Do I need to believe in Reiki or spirituality for it to work?

No belief is required for Reiki to have an effect. While an open mind can enhance the experience, Reiki works on a subtle energy level and supports your natural healing process regardless of belief.

5. Is distance Reiki as effective as in-person sessions?

Yes, distance Reiki works by channeling energy beyond physical space, and many clients report similar or even deeper experiences remotely. I tailor the session to your needs and offer a debrief afterwards, just like in-person.

6. What is mediumship, and what types do you practice?

Mediumship is the practice of connecting with the spirit realm to share messages and insights that are intended to bring clarity, comfort, and direction.

7. Can Reiki or mediumship replace medical treatment or therapy?

No. They are complementary practices only and should not replace conventional medical or psychological care. I encourage a holistic approach alongside licensed professionals.

8. Can I gift a session to someone else?

Yes, you can gift Reiki or mediumship sessions. Please get in touch to book on someone’s behalf.

9. Can I learn Reiki with Olivia?

Yes, she teaches classes at the Reiki Academy in London, offering training for those wishing to practice Reiki themselves.

10. How do I book a session?

You can book:

  • Directly through the website

  • WhatsApp: +44 (0)746 658 2675

  • Email/contact form: available on the website

Please pay the full amount at the time of booking.
In any case, a downpayment of £50 is needed to secure your slot and the balance is due 48 hours prior to the appointment.

11. Where do in-person sessions take place?

Sessions are offered at:

  • Covent Garden (Breathe London Wellbeing)

  • Waterloo (Breathe London Wellbeing) - The Colombo Centre)

  • Hackney (House of Healing London)

    Schedules vary by center; Olivia coordinates timings with each location.

12. What are the cancellation or rescheduling policies?

Cancellations within 72 hours of an in-person appointment will incur a £50 fee.
Cancellations within 48 hours of any appointment are fully chargeable. Please reschedule or cancel as early as possible to avoid fees.

13. How is my personal data handled?

Olivia Vale takes GDPR and UK privacy regulations seriously. Your data (e.g., contact info, IP address, cookies) is processed only as necessary. You have full rights under GDPR. Read more in the Privacy Policy.